Customer Support & FAQs
Please see below frequently asked questions and answers. If you can’t find the answer to your question, please contact us, and a member of the team will help.
Frequently Asked Questions
What types of air conditioning units do you offer?
We offer a range of units, including split systems and multi-split air conditioning systems to suit both residential and commercial properties.
How do I know which air conditioning unit is right for my property?
During the consultation, we assess your property’s size, layout, and cooling needs to recommend the most suitable unit for optimal performance and efficiency.
Can I get a free estimate for an installation?
Yes, absolutely! Use our Get Started / Estimate form to receive a personalised estimate based on your requirements.
How energy-efficient are your air conditioning systems?
Our units come with high energy ratings, and we prioritise energy-efficient models that reduce energy consumption and lower utility bills.
What areas do you cover?
We proudly serve Liverpool, Manchester, Warrington, Preston, and the entire North West region. We can also travel further if required.
How much does air conditioning installation cost?
Installation costs vary depending on the unit type. Our Get Started / Estimate form and process provides an instant estimate based on your inputs.
How long does an air conditioning installation take?
Typically, a standard installation can be completed within a day, though larger, more complex setups may take longer. We’ll provide an estimated timeframe during consultation.
Do you offer any warranties on your installations?
Yes, all our installations come with a warranty on both parts and labour, so you have complete peace of mind.
Can air conditioning units be installed in listed buildings?
In many cases, yes. We work with you to explore discreet installation options, ensuring compliance with building regulations.
What maintenance is required for air conditioning systems?
Regular maintenance is crucial for efficient operation. We recommend annual servicing to check filters, refrigerant levels, and overall system performance.
Do you offer aftercare and maintenance services?
Yes, we provide comprehensive aftercare, including maintenance packages to keep your system running smoothly year-round.
Will an air conditioning unit make a lot of noise?
No, modern units are designed for quiet operation, and we prioritise low-noise models suitable for home and office environments.
Can air conditioning help with indoor air quality?
Absolutely. Many of our units come with advanced filters that reduce dust, allergens, and pollutants, helping to improve indoor air quality.
Do you install air conditioning in commercial properties?
Yes, we cater to both residential and commercial clients, providing tailored solutions for office spaces, retail shops, and other commercial settings.
What happens if there’s an issue with my air conditioning unit after installation?
We’re here to help! Our aftercare service includes prompt support and repairs if any issues arise with your unit.
How often should I replace the filters in my air conditioning system?
Generally, filters should be cleaned or replaced every 3–6 months, depending on usage. This helps maintain efficiency and air quality.
Can air conditioning units be controlled remotely?
Yes, many of our units are compatible with smart thermostats, allowing you to control them remotely via smartphone.
Are air conditioning units environmentally friendly?
We offer units with environmentally friendly refrigerants and high energy efficiency ratings to minimise environmental impact.
What payment options are available?
We offer flexible payment options and, in some cases, finance plans. Discuss your options with us during consultation.
How soon can I schedule an installation?
We work around your schedule and aim to book installations as soon as possible. Our team will give you an estimated timeline during your initial consultation.